Privacy Policy

1. Information we collect

• Name and contact details (email, phone number)
• Responses to onboarding or compatibility surveys
• Information you voluntarily share through our forms or communications
• Consent for SMS communication

2. SMS Consent and Communication

By providing your phone number and agreeing to our Terms, you consent to receive SMS messages related to:

• Match notifications
• Date coordination and logistics
• Event invitations
• Important updates to your membership

You may opt out of SMS communications at any time by replying “STOP.” We do not send unrelated promotional content without explicit opt-in.

3. How we use your information

• To match you with compatible members
• To manage logistics for curated dates and events
• To communicate updates, support, and member notifications
• To improve service offerings and personalization

4. Data sharing and third parties

We do not sell or rent your personal information. We may share limited data (e.g. phone number) with trusted third-party service providers solely for operational purposes:

• SMS delivery (e.g., Twilio)
• Form processing (e.g., Typeform)

All vendors are required to safeguard your data and may only use it to provide contracted services.

5. Community privacy and conduct

By participating in Met in the City, you agree to:

• Not record, screenshot, or share photos, videos, or information about other members without their explicit consent
• Not use the platform or interactions for commercial or exploitative purposes

Violations may result in immediate removal without refund.

6. Data retention and security

We retain your personal data only as long as necessary to deliver services and comply with legal obligations. We implement industry-standard safeguards to protect your information.

7. Your rights

You may request to:

• Access or correct your personal data
• Delete your account and related information
• Withdraw SMS consent at any time

To make a request, email team@metinthecity.com.